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If you are not satisfied with your order, you of course have the option to return your order, or part of your order. You can return the items within 14 days. This period starts on the day of receipt of the product by or on behalf of the consumer. Items must be returned in their original or similar packaging. The items that are returned must be received by us in good order within the period of 14 days. If the items arrive too late or do not meet the requirements, as stated in the general terms and conditions, we have the right to refuse the returned items. Please note we do not guarantee stones or spikes.
The right to a refund will then lapse. For further conditions regarding returns, we would like to refer you to ourTerms and Conditions.
You can find this in article 6 – Right of withdrawal upon delivery of products.
Note: use a shipping bag/bag/box so that the original packaging of the item is returned to us in good condition. If the return is sent in, for example, the shoe box itself, this will becannotaccepted. Because this is not for us to resell.
If you return the items, you must enclose the return form below. We have already included this return form in your package. The return form can also be downloaded here. If you click on the link below, you can download the return form.Return costs are always at your own expense.